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When the item is lost or damaged you may pay the cost to replace the item, OR you can purchase a new, identical copy. In addition, a processing fee will be charged for items needing replacement. 

No refunds will be issued for lost materials that have been paid for by a patron. Once an item has been paid for by a patron, ownership of the material reverts to the patron. 

Fees that are charged for replaceable parts are non-refundable. No processing fee will be assessed with these fees.

For more information see the Policy on Lost or Damaged Materials or contact the Circulation Department for further details.

COMMUNITY SURVEY

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Your feedback is a very important part of Elmhurst Public Library’s effort to improve the quality and effectiveness of services to the community.

To participate, visit: https://www.surveymonkey.com/r/EPLCommunity
Please respond by May 11, 2022.