When the item is lost or damaged you may pay the cost to replace the item, OR you can purchase a new, identical copy. In addition, a processing fee will be charged for items needing replacement.
No refunds will be issued for lost materials that have been paid for by a patron. Once an item has been paid for by a patron, ownership of the material reverts to the patron.
Fees that are charged for replaceable parts are non-refundable. No processing fee will be assessed with these fees.
For more information see the Policy on Lost or Damaged Materials or contact the Circulation Department for further details.